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Supplier Partnership

E-mail: [email protected] (For Lotus's supplier only)

Tel: 02-797-9977 (For Lotus's supplier only)

Office hours: Mon – Fri from 08:00 – 17:00


Supplier Partnership team provides a hotline service called “Supplier Helpline” for all Lotus’s suppliers with the aim to give advices and solve any Lotus’s system issues such as Lotus’s Supplier Toolkit, myLotus’s Cost, myLotus’s Deal, myLotus’s Memo & TTA as well as Invoice Query Service. For other topics, please find the contact person in the table below.

 

For…

Topics

Phone Call

1

Trade Supplier

TIMS Admin/ TIMS PO

02-797-9000 #3129

2

Trade Supplier

TIMS Accounting

02-797-9000 #3122

3

Trade Supplier

Make an appointment with distribution center

035-315-400 # 101, 106

4

All

Protector line (report possible illegal, unethical, improper conduct, and potential breach of Code of Business Conduct and internal policies)

1800-019099 (free)

5

All

Head office

02-797-9000

6

Customer

Customer service (information/ complain/ online shopping)

1430

7

Non- Trade Supplier

Follow up the payment

02-797-9000 # 7769, 1691, 7796, 2462, 5931

8

Food Court

Follow up the payment

Contact Mall Manager




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